Understanding 811: Your First Step to Safe Digging Guide

How to use this guide

Important information about permits and regulations.

811 is the free, federally designated number to request underground utility locates in NC (via NC811).

Learn more about What is 811?

Prevents injuries/outages, avoids fines and liability, and it’s required by law prior to excavation.

Learn more about Why Homeowners MUST Call

Striking buried electric, gas, fiber, or water lines is dangerous and costly.

Learn more about Real Risks

Request 2–3 business days ahead; utilities mark lines; you get a ticket and status updates.

Learn more about What Happens After You Call

Red=Electric, Yellow=Gas, Orange=Comms, Blue=Water, Green=Sewer, Purple=Reclaimed, White=Proposed.

Learn more about Utility Marking Colors (Common)

Keep marks visible until excavation is complete. Avoid disturbing flags/paint.

Learn more about Landscaping & Markings

How far in advance? Do shallow posts still require a call? Is 811 free?

Learn more about Common 811 Questions

Call 811, wait for marks + all clear, verify lines/easements, plan posts, hand dig near marks.

Learn more about Safe Fence Checklist

NC811 site, Homeowner FAQs, Web Portal, Marking Colors.

Learn more about Official Links

This information is for general guidance only. Always verify with local authorities before proceeding.

Plain-language guide to zoning variances for fences in Wilmington and New Hanover County.

Step-by-step instructions for fence maintenance.

Step-by-step instructions for fence maintenance.